BUSINESS WHATSAPP

WhatsApp Business API Solution

REDEFINING CUSTOMER
INTERACTION. BE THERE,
EVERYTIME.

ISO 27001:2013 Certified Company
CONNECT WITH YOUR CUSTOMERS ON WHATSAPP

Deliver notifications and offer customer care via the most popular messaging app

Tap into a world of interactivity where you can leverage the world’s most used messaging app to extend your business goals, interact with customers, offer exciting deals, display new products, and provide excellent customer service 24x7.

ON-THE-GO WHATSAPP BUSINESS SOLUTIONS

Your customers want answers and they want them quick, what would you do?

Respond to customers quickly and settle their cases efficiently with our premiere WhatsApp Business API services and solutions in India. Reduce the time taken to reply and bring speed to your process, starting today.

WHATSAPP IN India

Medium and large scale companies and brands are delivering exceptional customer service by
using WhatsApp in India for their businesses.

Make the most use of this messaging app to extend your business goals in no time. Connect with the world instantly and sell to customers that are ready to buy your product.

READY WHATSAPP API BUSINESS SUPPORT

Create a business profile, add your phone number, list your products, and start selling with
WhatsApp Business API services and solutions in India that are made for the market, today. Use the power of API integration by our experts to your benefit by instantly connecting to thousands of customers and reply them in a jiffy.

We are a WhatsApp business solutions provider that lets your customers find their delivery dates, payment processing, alerts, reminders, and much more in real-time through notifications that get attention.

WORLD OF WHATSAPP POSSIBILITIES

Send out personalized and unified messages anytime with WhatsApp corporate

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Utilize feature rich communications to create an engaging customer experience

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Let automation take your customer service to the next level with our Chatbot services

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A unified workspace to manage all your WhatsApp messages

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TRANSFORM THE ORDINARY

Our API’s support your use case to enable engaging WhatsApp communications so that you can focus on delivering exceptional customer service and care.

How we can help you?

Our work

Our Clients

Have a question, talk to our experts now.

Let V Touch Solutions help you access your account early, create engaging customer experiences and improve customer service via a complete set of WhatsApp business API solutions. For any further queries, talk to our team now!

Frequently asked questions

  • What is Whatsapp Business API?

    WhatsApp Business API is a channel for brands that are looking to extend their marketing read into the customer experience. It allows marketers to grow and connect with their customers in a more personalized way by using a less noisy channel and with a higher delivery rate.

    WhatsApp Business API focuses on delivering real-time, relevant, high-value communication, and avoids bulk promotional messages. Blast marketing campaigns and promotional messaging are strictly prohibited on this channel.

  • Which businesses can use the WhatsApp Business API?

    Businesses of all sizes that are looking to offer their customers a communication channel that is prompt and efficient can use the WhatsApp Business API. Currently, availability is limited and WhatsApp will review each submission on a case-by-case basis.

  • What are the use cases of WhatsApp business API?

    Some of the use cases of WhatsApp Business API include:

    • Customer Communication & Support - Customers can communicate with businesses over WhatsApp and ask questions regarding purchase details, billing, product information, individual concerns, and much more.
    • Notifications & Alerts - Businesses can send messages to their customers and offer useful information such as payment confirmation, delivery updates, flight time changes, reminders for bills or appointments, and more.
    • Target Group Interaction - Obtain valuable information to develop better customer relationships. With surveys, feedback requests about products or services, and requests for user-generated content you can achieve this objective.
  • What content I can share with customers on WhatsApp?

    You can use WhatsApp services for voice messages, calls, and video calls, as well as sharing photos, videos, documents, or your location.

  • Can I send marketing messages using WhatsApp business API?

    No, WhatsApp Business does not you to send marketing messages from its platform. It is primarily intended for customer service interactions. The first message sent to your customer needs to be a registered message template, hence any marketing content will not be approved.

  • Why work with Convex Interactive for WhatsApp business API?

    With future-ready APIs, a customized dashboard, 24/7 connectivity, and rich media feature, V Touch Solutions has become the leading Whatsapp Business API services and solutions in India.